TPG, an Australian telecommunications provider, has informed its customers about the Sydney-Guam submarine cable outage.
According to the company’s update, submarine line card of the PIPE Pacific Cable 1 (PPC-1) cable system has lost its payload.
The company discovered the fiber fault approximately 4,590 kilometers from Guam. The nature for the fiber fault has resulted in an outage to the entire PPC-1 cable system.
“TPG has started to work with our maintenance contractor to understand when we can mobilise a repair ship to the specific location. Due to the nature of the fault, resolution is expected to take an extended period,” TPG said in a statement.
According to media reports, the delay in repair of the PPC-1 may take place due to the repair ship’s current task on Basslink cable fault.
The company’s spokesperson said that TPG is considering alternative vessel for repair of the cable.
TPG has in place international IP network resilience via alternative submarine cable systems including Southern Cross and the Australian Japan Cable system.